Monday to Thursday: 7:30 a.m. to 5:30 p.m.
Friday: 7:30 a.m. to 3:00 p.m.
Monday to Thursday: 7:30 a.m. to 5:30 p.m.
Friday: 7:30 a.m. to 3:00 p.m.
COLLISION ASSISTANCE GUIDE
In The Case of an Accident...
Insist on Genuine Honda Parts...
Insist on Excel Honda to Repair Your Honda...
Don't Open Your Hood To Strangers!
If you're ever in an accident, insist that your insurance company authorizes only Genuine Honda Collision Parts. Why? Because Genuine Honda Collision Parts are the only parts which are manufactured to Honda's exacting standards for fit finish, and corrosion protection. They're the only parts that are covered by our Limited Warranty. And they're the only parts that are guaranteed to perform as only a Honda can.
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Can my insurance force me to take my Honda to an independent shop?
No, you the customer have the right to bring your Honda to Excel Honda. We will match all of your insurance's requirements. And guarantee our work.
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Will my insurance company automatically specify Genuine Honda Collision Parts?
Not all the time. A substantial number of auto repair shops stated that insurance adjustors insist that imitation parts be used to keep costs low. Parts of "like kind and quality" may be sufficient for insurance companies because they cost less. The fit, finish, and corrosion protection may not be the same as the high standards set by Honda.
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Do imitation parts equal the quality of Genuine Honda Collision Parts?
More than likely not. The majority of auto repair shops surveyed stated that compared to genuine parts, imitation parts don't fit as well, don't have the same quality, and are more difficult to install. Critical Genuine Honda Collision Parts are made from double-sided galvanized steel, and are coated with special primers for exceptional durability.
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Is there a warranty on Genuine Honda Collision Parts?
Yes. Genuine Honda Collision Parts are covered by our Replacement Warranty and the new car Rust Protection Warranty, which includes parts and installation labour. Remember, significant costs may be incurred if "lifetime warranties" of imitation parts do not include installation labour.
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Do I have the right to know?
Yes. You have the right to know what replacement parts are being used. Ask for proof that "like kind and quality" parts can equal Genuine Honda Collision Parts. Chances are, they won't. Keep your Honda a Honda with Genuine Honda Collision Parts.
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YOU HAVE A RIGHT TO KNOW
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Ask your insurance agent for Genuine Honda Collision Parts. When you make your claim, ask your service representative what kinds of parts are being used to repair your car. If Genuine Honda Collision Parts aren't being used, ask why.
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Ask your service representative for proof that imitation parts equal the quality of Genuine Honda Collision Parts.
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Ask to see your bill, and check it to make sure that only Genuine Honda Collision Parts were used.
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Because you have a right to enjoy Honda quality for as long as you own your car.
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