As a long time "car guy" and satisfied Honda customer, I felt it was important to write you this letter. I recently purchased a new car from another car company and the terrible experience experienced there accentuated the difference between Excel Honda's excellent service and this other, very average car dealer.

We leased a 2007 Honda Fit sport from your dealer and have done all of our service at Excel Honda. The sales process with Excel Honda was very pleasant and even though we "only" bought a Fit, you followed up with me multiple times to ensure my satisfaction and he even remembers my name every time I walk into the dealership to take a peek at what's new. This is awesome and frankly is a service quality that would normally be associated with much higher end car brands. Bravo!

When it came to financing, working with you, was professional and excellent as well without any lack of care or attention to detail at the beginning of our lease or at the lease end. Our service visits with Carmello have been very well executed, always on time, without any surprises or unpleasant service issues.

Please accept my sincerest congratulations on a well oiled team and my personal guarantee that all my future business with Honda will always be with your fine dealership!
 

Sincerely,
Eric Black
President, E.B. NetworX Inc.

"ATTENTIVE TO DETAILS, IT IS GREATLY APPRECIATED. EXCELLENT SERVICE".
 
David D

Thanks again for your "above and beyond the call of duty" salesmanship. I will definitely refer you to others.
 
Patricia

Everything from day one was smooth and your personal attention and help to every detail was very much appreciated. Please rest assured that any referral or future purchase of a Honda product will be done from you.
 
Shawn Shamgar
All Seas Shipping Inc.

In 21 years of business I was waiting to meet someone who shared the same passion for customer satisfaction that has served us well in our business and earned us the respect of clients and industry leaders alike. I look foward to when my children are ready to purchase their first vechicle and you can be sure we will be by to see you. Thank you again for renewing my faith in car dealerships.
 
Elisabeth Vanderveldt, MCDST,Csc
VP Business Development
Conamex International

Just a quick email note about my purchase of a 2009 fit lx last night.
 
I just wanted to express my thanks for the sales consultants efforts. First time I met him was in july 2009, and the actual purchase was october 6th 2009. I was sold on the level of service we received. He showed me around, in the garage, preperation room, etc and I was blown away, as I have never had such an experience from another dealership. From the outside, it may not look like the newest dealership, but what really goes on inside is where the magic occurs. It was an enjoyable experience. I look forward to enjoying the car, after sales service, and giving positive feedback to my friends and coworkers.
 
Vicken P

Your commitment and level of service is reflective of the Honda Brand, Built on values of efficiency. We are certain that the after-sale service at Honda Excel will be reflective of that experienced so far, and we will certainly recommend you to all those we know.
 
Kind regards,
Concetta M